Refunds & Cancellation

1. Sign in and go to Account → Membership & billing.
2. Choose Manage billing. This opens Stripe's secure billing page (Stripe is our payment processor).
3. Choose the option to cancel your subscription, and confirm.

You can also update your card, switch between monthly and yearly, and download receipts on the same page. If you have any trouble, email kylecvusa@gmail.com from the address on your account and we will cancel it for you.

Your membership stays active until the end of your current paid period, whether that is a month or a year. You won't be charged again. When the period ends, member benefits stop and your free account, with its history, follows and course progress, stays in place.

You can rejoin at any time.

Membership payments are not refundable for partial periods. If you cancel partway through a month or a year, you keep access for the rest of that period instead of receiving a refund, except where the law requires a refund.

We will refund in full when something went wrong on our side, including:

• you were charged twice for the same period;
• you were charged after you canceled;
• you were charged a price different from the one you agreed to;
• a charge was made without your permission.

Email kylecvusa@gmail.com with the date and amount of the charge and the email on your account. Please don't send card numbers. Approved refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

Items in our shop are printed to order by Printful, so we can't accept returns for a change of mind or a wrong size picked. Please check the size details on each product page before you order. To cancel an order for a full refund, email kylecvusa@gmail.com before it goes into production.

Damaged, misprinted, defective or wrong items. Email kylecvusa@gmail.com within 30 days of delivery with your order number and a photo of the problem, and we'll send a replacement or a refund.

Lost or undeliverable packages. If a package is lost in transit or returned to us as undeliverable, contact us and we'll help. If it was returned because of a wrong address entered at checkout, reshipping may cost you the shipping fee.

Approved shop refunds go back to the original payment method through Shopify and usually appear within 5 to 10 business days after approval, depending on your bank.

In-Depth Analysis reports are planned and are not for sale yet. Before anyone can buy one, we will add their price and refund terms to this page.

If you see a charge you don't recognize or think is wrong, please email us first. We can usually fix it faster than a bank dispute.

For membership charges, if you do file a chargeback, we will share the relevant billing records with your card issuer through Stripe, and we may pause your membership until the dispute is resolved. If the dispute is decided in your favor, the membership tied to that charge ends.

Shop orders are paid through Shopify's checkout, so disputes on them go through Shopify, and we share the order and shipping records there. If a dispute on a shop order is decided in your favor, we won't also refund or replace that order.

Billing questions or problems: kylecvusa@gmail.com. We try to answer billing questions within a few business days. See also our Terms of Use and Sale.